toaster93
NetherlandsHoes past perfect
Telefoonhoesje zit strak en de knoppen blijven goed te bedienen.
Overall rating
West Elm is rated 4.7 out of 5 from 65 reviews by buyers who ordered from westelm.com.
60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About West Elm
Provided by West Elm
West Elm sells desks, shelving and sofas.
- Website
- westelm.com
- Category
- Furniture
- Replies
- 17 public replies
Reviews 65
Netherlandshiker.ava
United Kingdomsturdy and handsome
console table, black metal legs & a wooden top, after eight weeks it still looks like it did on the first day. passed the wobble test for me.
↳ Reply from West Elm
Thank you for the five stars. Enjoy the first wash, it only gets softer. - Maya (support)
henry_1979
United KingdomThe oak dining table is…
Arrived earlier than quoted. Tracking updated properly at each scan instead of sitting on in transit for 3. The oak dining table is solid oak throughout rather than veneer on chipboard, and the end grain proves it.
↳ Reply from West Elm
Really glad the delivery window held. Our drivers deserve the credit there. Priya, customer care
aaquino
PhilippinesWorth every penny
Feels like it will outlive me. Support replied in under twenty minutes on a Saturday. Fabric is rated at forty thousand rubs and they say so, which lets you compare properly. Worth every penny.
smvdxr
Francea good start to the new house
We furnished a spare room with a bed, a wardrobe and a chest of drawers from this shop. Mostly happy: the bed and wardrobe were top notch, the chest of drawers had a slightly off-centre handle which I realigned. The delivery was split over two days, which was a little annoying but the drivers were nice. Instructions for the bed were the best I have seen, with clear photos. The wardrobe took two of us two hours. Smells of fresh wood, no chemical odour. The spare room looks like a real guest room now and my in-laws were impressed. I would buy again, and I would ask about delivery in one go next time.
kieranwalker04
United KingdomI measured the alcove at ninety-four…
I measured the alcove at ninety-four centimetres and the armchair is ninety-three, exactly as stated. No plastic anywhere in the parcel, which I had asked about before ordering.
linda
United Statesgreat quality, a few small niggles
The dining bench is nicely made and fiits under the table. There was a tiny chip at the bottom of one leg which i touched up. Delivery driver didn't offer to bring it inside, he left it at the door. Still a good bench for the price !
Shawn M.
United Statesnot bad not great
Looks good, feels a bit flimsy.
↳ Reply from West Elm
Thank you for noting the pilling. We have moved that line to a longer staple yarn. Regards, Rob
Megan W
United Kingdomcompact and cute
Small console table for the hallway, 80 cm wide, with a drawer. Colour is a shaade darker than pictured. Happy with it.
↳ Reply from West Elm
Hi Megan - Thank you. If you ever need the care instructions again they are on our site under Care.
Tui
New ZealandThe extending dining set took forty minutes to…
The extending dining set took forty minutes to assemble alone and every hole lined up on the first try. The parcel fitted through the letterbox, wich saved me an trip to a depot.The finish on the sideboard is an oil rather than a lacquer, so the mug ring my son left sanded out in five minutes. Very happy customer.