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West Elm reviews

4.7 · 65 verified reviews Furniture westelm.com

Overall rating

West Elm is rated 4.7 out of 5 from 65 reviews by buyers who ordered from westelm.com.

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About West Elm

Provided by West Elm

West Elm sells desks, shelving and sofas.

Website
westelm.com
Category
Furniture
Replies
17 public replies

Reviews 65

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Showing 61–65 of 65
WO
Sweden Sweden
Review provided after order fulfillment

assembly instructions could be clearer

The caibnet looks wonderful, solid, with rounded corners.Steps eight and nine of the instructions were confusing and I put a paenl on the worng way round. I fixed it. The support team did reply to my question within a day and apologised.

Michael Y
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

first rate, apart from the box

The solid wood bedside table is superb, with smooth drawers and dovetail joints. The box looked like it had been dropped from a height though, and one corner was crushed. Luckily the table was untouched. I mention it because they should use stronger cartons.

jasmineturner0870
United Kingdom United Kingdom
Review provided after order fulfillment

No crekas

no creaks.

↳ Reply from West Elm

Great to hear it suits your setup. Shout if you want a second one matched to it. Kind regards, Marcus

Koba
Belgium BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

emballage soigné

Ejballage en carton recyclé, sans plasique, et chaque article protégé séparément. Rien n'a bougé pendant le transport.

Nicola T.
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Worth every penny

the bookcase has a solid back panel with fixings into theee uprights, so it holds real books rather than ornaments. They honoured a price I had seen the day before even though it had gone up. I measured the alcove at ninety-four centimetres and the office chair is ninety-three, exactly as stated. The box was the right size for the contents, wich is rarer than it should be. I have sat in the extending dining set eight hurs a day for two years and my lower back has stopped complaining. Worth every penny .