igourmet is rated 4.4 out of 5 from 62 reviews by buyers who ordered from igourmet.com.
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Provided by igourmet
igourmet sells artisan cheese, preserves and treats.
United KingdomThe honey is sourced from a named farm with the cooperative listed, which makes a difference to how it tastes and to how I feel about it. Everything arrived in one box rather than four separate deliveries over a week. Vacuum seal on the fish was intact and the use-by was nine days out, not two.
Lovely to read, thank you. See you next time. - Marcus
AustraliaThe preserved lemon jar is consistent and the grind option at checkout defaults to whole bean with no warning. Packaging was fine, just an absurd amount of it for one small thing.
Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens. Amira
SingaporeThe preserved lemon jar is excellent and the price has risen twice this year.Delivery estimate was a four-day window, wich is not much help if you have to be in.
Sorry the dispatch email did not arrive. It was going to spam for some providers and that is now fixed. Thanks again, Maya
United StatesVacuum seal on the fish was intact and the use-by was nine days out, not two. No handling fee, no insurance upsell, no surprise charge at the door. I have reordered the pasta selection every six weeks for two years and the quality has never dipped. This is how it should be done.
AustriaChocolate bar a bit waxy for the price. The packaging was gorgeous. I probably paaid for the packaging.
Sorry about the oversized box. We have added two smaller box sizes since you ordered. Best wishes, Sam
United StatesCoffee beans were stale-ish. Roast date over a month earlier. Drinkable.
South AfricaThe starter was dead on arrival and would not revive after 12 of feeding. Delivery was promised in two days and arrived 12 later, after the event it was for. They took the payment, never shipped, and only refunded after i involved my bank.
I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead Callum from the shop team
United Kingdomi like salty food and this was inedible. The soup base is basically brine. Returned nothing because its food,just binned it.
Apologies for the damage on three separate replacements. The fault is our packing, not the courier, and we have redesigned the insert. Yours is refunded in full and I would rather you bought it elsewhere than have a fourth bad experience. — Tom, Operations Fran from the shop team
Australiadelivery was 9, and it came with an ice pack that was still cold on arrival in July. Tracking updated properly at each scan instead off sitting on in transit for 3. Pleased I took the chance
United StatesBiscuits taste normal. Shop's lovely to deal with, sadly the product isn't memorable. Might try another flavour.
