I ordered the wardrobe with a fabric swatch sent free first, and the swatch matched the sofa exactly. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. I have sat in the office chair eight hours a day for two years and my lower back has stopped complaining. The gift note was handwritten and the price was left off the enclosed invoice without me asking.
RH
Ryan H.
United Kingdom
Review provided after order fulfillment
The upholstered bed frame arrived on time and…
The upholstered bed frame arrived on time and one box had clearly been opened and retaped. They cancelled one line of the order with a one-line email and no apology. Good value long assembly. Everything was correct although the box had clearly been opened and retaped somewhere. The mattress is comfortable and much heavier than two people can easily turn. The courier left it in the porch in the rain despite my note. Solid rather than special.
↳ Reply from Maisons du Monde
You are right about the instructions. A written version in English now ships in every box.
Ollie
SH
shelby60
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Happy with it, but the lead time slipped from…
Happy with it, but the lead time slipped from eight weeks to 10 with one apologetic email. Delivery estimate was a four-day window, whiich is not much help if you have to be in. Comfortable bed, headboard flexes when you lean back on it.
↳ Reply from Maisons du Monde
You are right that the stock number was wrong. The feed from our warehouse now updates every fifteen minutes rather than overnight.
- Jess
TD
trader.debbie
United Kingdom
Review provided after order fulfillment
Arrived EARLIER than quoted
Arrived earlier than quoted!!!!
JS
Johan S.
SwedenVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The bedside table has adjustable feet, which on…
The bedsideee table has adjustable feet, which on a Victorian floor is the difference between usable and infuriating. I had a query about VAT on a business order and they sorted it within the hour. A keeper.
OK
OK
PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Pierwsze zakupy w tym sklepie
Czekałam na paczkę z ogrodowymi lampkami solarnymi, bo wcześniej kupiłam gdzie indziej i zawiodłam się, po tygodniu nie świeciły. Te świecą trzeci miesiąc, także w pochmurne dni, choć słabiej. Pudełko solidne, każda lampka osobno owinięta. Dostawa po trzech dniach roboczych. Obsługa odpisała na moje pytanie o wodoodporność tego samego dnia i konkretnie, bez ogólników. Zadowolona....
AS
asteiner
AustriaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Geht so
In Ordnung nichfs Besonderes.
↳ Reply from Maisons du Monde
Thanks very much. We will let the workshop know.
- Nina (support)
HP
Honza P.
CzechiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
konecne neco trvanliveho
Pouzdro na telefon vypadá dobře nežloutne a ochránilo displej při pádu, zkuisl jsem to nechtěně. Odeslání hned druhý den..
KV
Karabo Venter
South AfricaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Five stars witohut hesitation
the wardrobe rail is a steel tube with a centre support rather than a thin aluminium one that bows. they flagged that one item was delayed and offered to split the shipment at no cost. assembly instructions warned me to leave 7 for the foam to recover its shape, and it did. five stars without hesitation.
PZ
paca_z
AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
a wasted month
i ordered a sofa for a party I was hosting. It was due in a week. It came a month later, in the wrong colour, grey instead of the cream I paid for. I rang twice and was promised callbacks that never happened. I told the driver to take it back and spent the party perched on borrowed dining chairs. My relatives still tease me about it. A stressful episode all round that I would not wish on anyone, and the refund I was promised arrvied in two instalments weeks apart.
↳ Reply from Maisons du Monde
I am sorry. The returns address we gave you was a warehouse we left in March and the label was still in circulation. Your parcel has been found, you are refunded, and the old labels are destroyed. — Marta, Customer Service Lead
Greg from the shop team
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