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Mixpanel reviews

4.2 · 62 verified reviews Analytics software mixpanel.com

Overall rating

Mixpanel is rated 4.2 out of 5 from 62 reviews by buyers who ordered from mixpanel.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Mixpanel

Provided by Mixpanel

Mixpanel offers web and product analytics.

Website
mixpanel.com
Category
Analytics software
Replies
19 public replies

Reviews 62

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Showing 21–30 of 62
crispycrab05
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Our team actually likes using it

our cost per acquisition has fallen by about forty per cent and they can show wich changes drove it. support answers in under an hour during business hours, and the person who answers has access to our account history. our team actually likes using it!!!

Marloes V.
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Fijn

zit lkeker.

↳ Reply from Mixpanel

Dear Marloes, Really glad the delivery window held. Our drivers deserve the credit there. Ravi @ support

gary0241
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

long may it continue

Our account manager has been the same person for two years and knows our business properly. The API are documented with working examples and the rate limits are published rather than discovered. Long may it continue.

sue_turner
United Kingdom United Kingdom
Review provided after order fulfillment

Four stars

reliable. Occasionally the dashboard needs a refresh to show new data.

↳ Reply from Mixpanel

Sorry the suction failed on a textured table. We now say so on the product page rather than claiming it works everywhere. Ravi

msingh1993
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They have earned the renewal

We moved three thousand URLs and lost four per cent of traffic for 8 before it recovered above where it started. The monthly performance call has an audit log, so I can see who changed a setting and when. We cancelled a second product mid-term and they prorated the refund without an argument.The client portal exports clean CSV and the column names have not changed in two years of us scripting against it. They have earned the renewal.

↳ Reply from Mixpanel

Thanks for the kind words. We will pass them on to the person who packed your order. Thanks again, Maya

frosty_frog
Norway Norway
Review provided after order fulfillment

Solid for product teams

Cohort retention charts are what sold us... Easy to slice by plan type, and signup month, and the numbers agree with what our engineers pull from the warehouse.

Yasmin_B
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Exports that work

CSV exports open cleanly in a spreadsheet, scheduled email reports land on Monday before I do, and I can send a read-only link to clients without giving them an account. Small things, big time savers :)

Brent R.
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

support is quick

Product are good too . Wish the free tier had a longer history.

gbljy70
Norway NorwayVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We will see how the next quarter goes

No complaints about the work but the invoices arrive with line items that do not match the contract wording. The monthly call is useful when it happens and has been rescheduled four times. We will see how the next quarter goes.

↳ Reply from Mixpanel

Sorry the dispatch email did not arrive. It was going to spam for some providers and that is now fixed. The team

cmpjb
Singapore Singapore
Review provided after order fulfillment

Competent

Integrations list is long. The one I wanted for email needed an extra steeeep but worked.

↳ Reply from Mixpanel

Sorry the postage felt steep. We have introduced a lower free-delivery threshold as of this month. Warmly, Beth