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Mixpanel reviews

4.2 · 62 verified reviews Analytics software mixpanel.com

Overall rating

Mixpanel is rated 4.2 out of 5 from 62 reviews by buyers who ordered from mixpanel.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Mixpanel

Provided by Mixpanel

Mixpanel offers web and product analytics.

Website
mixpanel.com
Category
Analytics software
Replies
19 public replies

Reviews 62

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Showing 41–50 of 62
captaincat
Switzerland Switzerland
Review provided after order fulfillment

Happy, not evanngelical

We get value from it, but we only use about a third of what we pay for. Onboadring was thorough and the training was a single session with no follow-up material. Happy, not evangelical.

↳ Reply from Mixpanel

You are right about the instructions. A written version in English now ships in every box. Rob

djnk16
Spain Spain
Review provided after order fulfillment

embalaje cuidadoso

pedí copas de cristal, que me daban pánico por si llegaban rotas. Todas intactas, en cajas individuales y con mucho relleno. Son finas y elegantes. Muy buen serviicio

surfer73
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The integration took our developers 6 because…

the integration took our developers 6 becuase two off the documented fields had been renaemd... The platform is good but onboarding took 5 rather than the two weeks promised in the pitch. The onboarding process does what we need, altho building a custom view takes more clicks than it should. Fair value for what we use.

xytuh
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Niezły kosz

Kosz na pranie ładny i pojemny, ale lekko pachnie plastikiem po wyjęciu z pudła. Po dwóch dniach na balkonie zapach zniknął.

matthiasklein13
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Simple

Even my sales lead uses it, and he doesn't use anything.

nofilter299
Czechia Czechia
Review provided after order fulfillment

celkem fajn

Za tu cenu nemůžu nic vytknout. Barva je o odstín tmavší než na fooootce lol

ankitbanerjee68
India India
Review provided after order fulfillment

cheap for what it does

Cheaper than what we had, and i miss nothing important.

↳ Reply from Mixpanel

Sorry the postage felt steep. We have introduced a lower free-delivery threshold as of this month. Beth and the team

lim0971
Malaysia MalaysiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

do not buy

lost a month of data and nobody could explain why.

↳ Reply from Mixpanel

I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead Regards, Maya

toastyfrog
Canada Canada
Review provided after order fulfillment

Worth the retainer

Escalation went to a named engineer rather than a queue, and the fix shipped the same week. They refused an upsell twice because our volumes did not justify it. They told us in the first call that two of the services we had asked for would not help us, and said why. The analytics integration integrates with our warehouse so the numbers in the board pack match the numbers in the tool. Long may it continue. Worth the retainer.

jlee
Singapore Singapore
Review provided after order fulfillment

Happy to be a reference

Support answers in under an hour during business hours, and the person who answers has access to our account history. Happy to be a reference.