Roots is rated 4.6 out of 5 from 55 reviews by buyers who ordered from roots.com.
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Provided by Roots
Roots sells walking and everyday shoes.
CzechiaSlippers have a proper rubber sole so I can take the bins out in them. The parcel fitted through the letterbox, wich saved me a trip to a depot. The deck shoes kept my feet dry through a day off wet grass with no gaiter. Worth every penny. .
Really glad the delivery window held. Our drivers deserve the credit there. Thanks again, Callum
CzechiaThe court shoes have been resoled once by a local cobbler who cmmented on how well they were made. The box was the right size for the contents, which is rarer than it should be. Keep doing what u are doing.
BrazilComprei QUATRO pra varanda e passaram o inverno ao relento sem estragar.Cada uma montei em dez minutos.
Finlandthe lining are leather rather than a synthetic that makes your feet sweat. No handling fee no insurance upsell no surprise charge at the door. Highly recommended.
Pleased the engraving came out right. We always double-check the punctuation. Warmly, Ravi
IndiaThe suede desert boots are comfy; the sole, however, is thinner than I expected for a walking shoe. They were apologetic about the delay but neveer explained what caused it. The work boots are sturdy and the steel toe makes them hot in summer. Still pleased overall.
DenmarkWrong pair was shipped, a different colour and a different size to my order. I wrote in and was told they'd look into it. Ten days later they said the right pair was out of stock and offered a refund. I had to find boots elsewhere for a funeral and I was furious.
NorwayThe wool slippers are good and the width fitting is only available in four of the nine sizes. Delivery estimate was a four-day window, which is not much help if you have to be in. The waterproof boots are well priced and the size I wanted was out of stock for two months. No regrets, just notes.
United StatesDelivery was 2 and they included a prepaid return label in case the size was wrong, which it was not. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. The heel counter is stiff and properly built, so the shoe holds my foot instead of letting it slide.
United StatesThe deck shoes are excellent but they needed a fortnight of breaking in before they stopped nipping the heel. It all worked out, but the stock level on the site said eleven and the item was actually back-ordered. Nearly there.
Thanks for your patience on the refund. Our processing now runs daily rather than weekly. Regards, Greg
United StatesThe lining is leather rather than a synthetic that makes your feet sweat. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. The work boots are welted rather than cemented, so when the sole wears out a cobbler can replace it instead of me binning the whole shoe. Bought one for my sister too.
