Help Scout is rated 4.4 out of 5 from 73 reviews by buyers who ordered from helpscout.com.
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Provided by Help Scout
Help Scout offers tools for product and support teams.
Mexicowe cancelled a second product mid-term & they prorated the refund without an argument. the strategy document was specific to us named our actual competitors and did not reaad like a template. i woudl buy this again at twice the price ..
United StatesThe content calendar gives me the one number my board asks about without me having to build a slide. The reporting dashboard exports cean CSV and the column names have not changed in two years of us scripting against it. The strategy document was specific to us, named our actual competitors, and did not read like a template.
New ZealandThe training session is the only tool in our stack that nobody on the team complains about. The onboarding process handles our six markets in one view with language and currency correct in each. Reporting arrives on the second working day of the month, every month, without a reminder. They ran a training session for our content team and sent the recording and a written summary afterwards. Easy to justify to finance.
