SingaporeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The stitching on the merino cardigan is dense…
The stitching on the merino cardigan is dense and even, with proper French seams inside rather than a raw overlocked edge. They told me honestly that the item would not arrive before the weekend rather than letting me hope. the cotton poplin dress has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. genuinely pleased.
CD
Ciarán D.
IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Refund were processed the same…
Hems are double-turned and the thread colour maatches the cloth exactly, top and bottom. refund was processed the same day the return was scanned, before anyone had even opened the box.
DE
Degellemnus
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
recommended to two friends already
Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 14. Customer service rang me back when they said they would, at the time they said they would. Recommended to two friends already.
ME
mengike
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Prima koop
Gewoon goed.
SU
SuperSailor
Australia
Review provided after order fulfillment
I ordered the linen shirt…
I am a hard fit through the shoulders and the cut on the qujlted gilet is the first one in years that has not pulled across the back. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. I ordered the linen shirt in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss.
VJ
vjehmg74
India
Review provided after order fulfillment
I am 5'3" and the petite length on the merino…
i am 5'3" and the petite length on the merino cardigan meant no hemming which has never happened to me online before. The gift note was handwritten and the price was left off the enclosed invoice without me asking. Hems are double-turned and the thread colour matches the cloth exactly top and bottom. The returns window is sixty days, which means you can actually order ahead of a birthday. The knit has not bobbled where my bag strap sits, which killed the last three jumpers I owned.
CF
Craig F
United Kingdom
Review provided after order fulfillment
I will be back
they let me swap a size over the phone while the parcel was still at the depot and it went out the same evening. Delivery took 3, exactly as quoted, with a text the evening before. The wide-leg jumpsuit has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. I will be back.
↳ Reply from Reiss
Thank you for the review and for the recommendation to your colleagues.
AK
AK
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
lovely, with one gripe!!!!
i am pleased with it, though I had to chase the dispatch email for two days before anything moved. Delivery took 9 rather than the two to three days quoted at checkout. Worth it on balance.
↳ Reply from Reiss
Thank you for the four stars and for telling us why it was not five. That is the useful part.
Mark from the shop team
BB
bbjyl2000
DenmarkVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
God kvalitet
Striktrøjen er tyk og varm og har ingen nopper efter første vask. Den er lidt rummelig, så tag evt. en størrelse mindre !
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