United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
nothing broken, nothing missing!!!!
Washed the tailored blazer at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. I needed to change the delivery address an hour after ordering and they did it without a fuss :)
DA
dadof20618
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
expectations missed
I spent a long time choosing this coat. The sleeves are far too narrow for a normal arm and the lining is thin. I had to return it and the postage cost took out most of my refund, so please read the returns terms before ordering.
↳ Reply from Reiss
Sorry the postage felt steep. We have introduced a lower free-delivery threshold as of this month.
ZU
ZuzannaB
PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
jakość lepsza niż się spodziewałam
Wykonanie jest znacznie lepsze, niż zakładałam w tej cenie. Szwy równe, nic się nie rusza.
LF
llama.florian
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Je rachète
Déjà ma deuxième commmande.
DE
deshawnstewart35
United States
Review provided after order fulfillment
arrived next day
Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Click and collect was ready in two hours and the counter staff found it immediately. returns label was already in the box, prepaid, and the refund for the size I sent back landed in 7. They told me honestly that the item would not arrive before the weekend rather than letting me hope.
CA
cadams
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
faster than promised
the lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. No handling fee, no insurance upsell, no surprise chrge at the door. i asked for the sleeves to be checked before dispatch aftr a previous shop sent me two left cuffs, and they actually did it and said so in the note. they noticed I had ordered a duplicate by mistake and emailed to check before shipping. The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. delivery took 2, exactly as quoted, with a text the evening before.
SY
savannah.young
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
four stars for the postage
good quality overall, although the colour is a shade deeper than the photograph on my screen. support were polite but it took three emails to get a straight answer. the cut is good and the cloth is good, but one of the buttons were already loose when it arrived and i had to resew it!!
↳ Reply from Reiss
Thank you for noting the pilling. We have moved that line to a longer staple yarn.
Tom, customer care
HA
hiker.alison
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
superb packaging
Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. I returned one of two sizes and the refund appeared without me having to chase it once. Packaging was a recycled card box, no plastic at all, and the whole thing went in the paper recycling. Exactly as described.
↳ Reply from Reiss
Thanks for ordering again. Repeat customers are the whole business for us.
- the team
T8
tasha_80
United States
Review provided after order fulfillment
The tailored blazer has survived a toddler, a…
the tailored blazer has survived a toddler, a dog and a tumble dryer i was not supposed to use, and it still looks presentable - delievery was free over a sensible threshold rather than one calculated to make you add something you do not want. i orderd the ribbed knit jumper in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. exactly what i hoped for.
DG
dusty_gran
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
ARRIVED in two days
I have recommemded them to four colleagues & two have since ordered the wide-leg jumpsuit on the strength of it. Email support answered in full on the first reply instead of asking three questions first. The buttons are horn rather than moulded plastic, & there was a spare sewn into the inside of the placket. I have no criticism at all.
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