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Reiss reviews

4.8 · 99 verified reviews Fashion & apparel reiss.com

Overall rating

Reiss is rated 4.8 out of 5 from 99 reviews by buyers who ordered from reiss.com.

64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Reiss

Provided by Reiss

Reiss sells well-cut shirts, trousers and coats.

Website
reiss.com
Category
Fashion & apparel
Replies
19 public replies

Reviews 99

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Showing 21–30 of 99
dizzydrift
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

nothing broken, nothing missing!!!!

Washed the tailored blazer at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. I needed to change the delivery address an hour after ordering and they did it without a fuss :)

dadof20618
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

expectations missed

I spent a long time choosing this coat. The sleeves are far too narrow for a normal arm and the lining is thin. I had to return it and the postage cost took out most of my refund, so please read the returns terms before ordering.

↳ Reply from Reiss

Sorry the postage felt steep. We have introduced a lower free-delivery threshold as of this month.

ZuzannaB
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

jakość lepsza niż się spodziewałam

Wykonanie jest znacznie lepsze, niż zakładałam w tej cenie. Szwy równe, nic się nie rusza.

llama.florian
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Je rachète

Déjà ma deuxième commmande.

deshawnstewart35
United States United States
Review provided after order fulfillment

arrived next day

Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Click and collect was ready in two hours and the counter staff found it immediately. returns label was already in the box, prepaid, and the refund for the size I sent back landed in 7. They told me honestly that the item would not arrive before the weekend rather than letting me hope.

cadams
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

faster than promised

the lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. No handling fee, no insurance upsell, no surprise chrge at the door. i asked for the sleeves to be checked before dispatch aftr a previous shop sent me two left cuffs, and they actually did it and said so in the note. they noticed I had ordered a duplicate by mistake and emailed to check before shipping. The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. delivery took 2, exactly as quoted, with a text the evening before.

savannah.young
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

four stars for the postage

good quality overall, although the colour is a shade deeper than the photograph on my screen. support were polite but it took three emails to get a straight answer. the cut is good and the cloth is good, but one of the buttons were already loose when it arrived and i had to resew it!!

↳ Reply from Reiss

Thank you for noting the pilling. We have moved that line to a longer staple yarn. Tom, customer care

hiker.alison
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

superb packaging

Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. I returned one of two sizes and the refund appeared without me having to chase it once. Packaging was a recycled card box, no plastic at all, and the whole thing went in the paper recycling. Exactly as described.

↳ Reply from Reiss

Thanks for ordering again. Repeat customers are the whole business for us. - the team

tasha_80
United States United States
Review provided after order fulfillment

The tailored blazer has survived a toddler, a…

the tailored blazer has survived a toddler, a dog and a tumble dryer i was not supposed to use, and it still looks presentable - delievery was free over a sensible threshold rather than one calculated to make you add something you do not want. i orderd the ribbed knit jumper in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. exactly what i hoped for.

dusty_gran
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

ARRIVED in two days

I have recommemded them to four colleagues & two have since ordered the wide-leg jumpsuit on the strength of it. Email support answered in full on the first reply instead of asking three questions first. The buttons are horn rather than moulded plastic, & there was a spare sewn into the inside of the placket. I have no criticism at all.