NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The collar on the ribbed knit jumper holds its…
The collar on the ribbed knit jumper holds its shape after washing becuase there is a proper fused interlining in there. The parcel fitted through the letterbox, which saved me a trip to a depot. Five stars without hesitation.
L4
l4d0
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
my new favourite thing
Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. They sent a swatch card free when I asked which of two shades would sit better with NAVY.
SW
SW
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
best I have owned
I bought the linen shirt for a wedding with nine days to spae and it arrvied in 3, so the panic was unnecessary. They emailed a one-hour delivery window the morning of and hit it. Bought one for my sister too.
BE
Beth
United Kingdom
Review provided after order fulfillment
finally, something built to last
the care label is printed clearly in english with actual temperatures rather than six ambiguous symbols. i had a query about vat on a busineess oredr and they sorted it within the hour
AC
Alessandro C.
ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I needed to change the…
I have recommended them to four colleagues and two have since ordered the wool overcoat on the strength of it . I needed to change the delivery address an hour after ordering and they did it without a fuss.
NM
nmorgan
United Kingdom
Review provided after order fulfillment
sized perfectly
Washed the tailored blazer at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. someone answered the phone on the second ring and knew the answer without putting me on hold. i am a hard fit thru the shoulders and the cut on the merino cardigan is the first one in years that has not pulled across the back. faultless
RU
RustyNan
Czechia
Review provided after order fulfillment
proper customer service
They sent an swatch card free when I asked which of two shades would sit better with navy. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. They list the fabric weight in grams per square metre on every page, and that one detail has made me stop guessing. They honoured a price I had seen the day before even though it had gone up.
CH
ChloéS
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Bien emballé
Premier achat sur ce site, et plutôt une bonne expérience. Livrwison en trois jours, colis bien emballé. J'ai posé une question avant d'acheter, on m'a répondu DANS l'heure.Franchement, je suis ravi.
LJ
Lauren J.
United States
Review provided after order fulfillment
worth the money
The lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. Order confirmation, dispatch and delievery notices, and then nothing else; no marketing at all.
JR
J. Ryan
Australia
Review provided after order fulfillment
turned up early
Zip runs smoothly from end to end with one hand and does not catch on the storm flap. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste.
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