Reiss is rated 4.8 out of 5 from 99 reviews by buyers who ordered from reiss.com.
64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Reiss
Reiss sells well-cut shirts, trousers and coats.
PolandThey let me swap a size over the phone while the parcel was still at the depot and it went out the same evening... The returns window is sixty days, which means you can actually order ahead of a birthday. Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out bwige. Support replied in under twenty minutes on a Saturday. Pleased I took the chance.
AustraliaThe collar on the quilted gilet holds its shape after washing becuase there is a proper fused interlining in there. They flagged that one item was delayed and offered to split the shipment at no cost. Returns label was already in the box, PREPAID, and the refund for the size I sent back landed in 12.
BrazilThey list the fabric weight in grams per sqare metre on every page, and that one detail has made me stop guessing. They sent a replacement before i had posted the faulty one back, on trust. Can't fault it.
Italyi would give five stars if the inside label did not itch so much that i cut it out on day one. Delivery was quick and the driver did not knock, just left a card. Pleased overall, but the garjent smmelled strongly of the factory finish and needed two washes before i would wear it out.
Malaysiapackaging was a recycled card box no plastic at all, and the whole thing went in the paper recycling. A missing item from a large order was shipped the same afternoon I reported it...
United KingdomI have recommended them to four colleagues and two have since ordered the corduroy shirt on the strength of it. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. Zip runs smoothly from end to end w/ one hand and does not catch on the storm flap.
AustriaDas Regal war in vierzig Minuten nach Anleitung aufgebaut und steht an der Wand fest und stabil. Die angegebene Lieferzeit wurde auf den Tag genau eingehalten. Eine gute Überraschung, danke.
Thanks for trusting a shop you had not used before. We do not take that lightly. - Ravi
United KingdomThe pleated midi skirt has deep pockets that fit a phone and keys without gaping, which sounds minor until you own twenty things that do not. returns label was already in the box, prepaid, and the refund landed in 12. I am a hard fit through the shoulders and the cut on the jersey t-shirt three-pack is the first one in years that has not pulled across the back. the box was the right size for the contents, which is rarer than it should be. Washed the merino cardigan at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. nothing but good things to say!!!
United StatesHems are double-turned and the thread colour matches the cloth exactly, top and bottom. The packaging was recycled card with paper tape, so the whole lot went straight in the recycling. Every item I have had from them runs true to the measurements on the page rather than to some invented house size. The whole thing was straightforward in a way that online shopping usually is not. Asked about the drop between chest and waist on the jersey t-shirt three-pack and got a reply with actual measurements for three sizes within the hour. Nothing to complain about.
United KingdomThe buttons are horn rather than moulded plastic, and there was a spare sewn into the inside off the placket. Click and collect was READY in two hours and the counter staff found it immediately. They sent a swatch card free when I asked which of two shades would sit better with navy. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. Bought one for my sister too
Thank you for saying so. We will keep doing it this way. - the team
