United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
quietly brilliant
The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols.I needed to change the delivery address an hour after ordering and they did it without a fuss.
↳ Reply from Reiss
Thanks Lauren! Thanks very much. We will let the workshop know.
Ravi and the team
DA
dagigok82
Ireland
Review provided after order fulfillment
does what it says
asked about the drop between chest and waist on the wide-leg jumpsuit and got a reply with actual measurements for three sizes wtihin the hour. tracking updated properly at each scan instead of sitting on in transit for 10. they sent a swatch card free when i asked wich of two shades woudl sit better with navy. nothing to complain about
TA
taylor a
United States
Review provided after order fulfillment
They let me swap a…
I have recommended them to four colleagues and two have since ordered the merino cardigan on the strength of it.. They sent a replacement before I had posted the faulty one back, on trust. The stitching on the cotton poplin dress is dense and even, with proper French seams inside rather than a raw overlocked edge. Everything arrived in one box rather than four separate deliveries over a week. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening.
MB
Mark B
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Tevreden, met kanttekening
De watekroker is snel en ziet er mooi uit, maar het deksel klemt soms. Voor de prijs geen probleem.
↳ Reply from Reiss
Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it.
AW
archie.ward
United Kingdom
Review provided after order fulfillment
could not be happier
I ordered the pleated midi skirt on a Sunday night and it was hanging in my wadrrobe by Tuesday lunchtime. A missing item from a large order was shipped the same afternoon I reported it. Would buy again tomorrow.
KE
kevinmurphy17
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
clean, quick, correct
i am a hard fit through the shoulders and the cut on the wide-leg jumpsuit is the first one in years that has not pulled across the back. i was kept informed at every stage without being spammed. they sent a swatch card free when i asked which of two shades woudl sit better with navy. recommended to two friends already
CO
comet94
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
refund was instant
Colour matches the photographs properly, which is rare; theee mustard is actually mustard and not a washed-out beige.. They noticed I had orderd a duplicate by mistake and emailed to check before shipping!!!
PJ
Priya_J
IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
nothing to fault
No stiff finish on the fabric, so it did not need two washes before it was wearable. They emailed a one-hour delivery window the morning of and hit it. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening. The dispatch note listed everything with the prices, so checking the order took thirty seconds. Very happy customer.
↳ Reply from Reiss
Appreciate the detail in this review, it genuinely helps other buyers decide.
Josh, customer care
BR
Brent
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
parfait pour un cadeau
Le message a été écrit à la main et la facture n'indiquait pas le prix, sans que j'aie eu à le demander!
ON
Olivia N
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
answered my question properly
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. They honoured a price I had seen the day before even though it had gone up. I am 5'3" and the petite length on the jersey t-shirt three-pack meant no hemming, which has never happened to me online before.
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