Birkenstock is rated 4.8 out of 5 from 88 reviews by buyers who ordered from birkenstock.com.
66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Birkenstock
Birkenstock sells walking and everyday shoes.
United KingdomDelivery was 9 and they included a prepaid return laaaabel in case the size was wrong, wihch it was not. The wuole thing was straightforward in a way that online shopping usually is not.
BrazilPedi M e ficou perfeito, o tecido e fresquinho e quase nao amassa. Usei num casamento e choveu elogio.
AustraliaThe welt is clean, the heel stack is leather, and the whole thing smells like a shoe should. The packagig was recycled card with paper tape, so the whole lot went straight in the recycling. They exchanged a half size over the phone and dispatched the replacement before my return arrived. No handling fee, no insurance upsell, no surprise charge at the door. The stitching at the WELT is even all the way round with no skipped stitches.
TürkiyeOlduğundan pahalı görünüyor. Kablsu da oldukça uzun, güzel bir sürpriz oldu.
Spainel jersey encogió al primer lavado, aunque lo lavé como decía la etiqueta. Una pena.
United Stateslaces are long enough to tie properly and they included a spare pair. i asked a slightly stupid question and got a kind, cleear answer rather than a copy-and-paste. worth every penny
CanadaThe runinng trainers have a nail coming through the insole that cut my foot. charged for express delivery, shipped on the slowest service, and refused to refund the difference. an expensive mistake.
Sincere apologies for the wrong item twice over. Two product codes in our system differed by one digit. They have been renamed and your correct item is on its way, with the postage refunded. — Chloe, Warehouse Manager - Tom (support)
NetherlandsSuede has survived three showers w/ nothing but a brush, because it was properly treated. Returns label was already in the box, prepaid, & the refund landed in 3.
SwitzerlandThe wool slippers have not creased at the toe or lost their shape despite being worn four days a week. The dispatch note listed everything with the prices, so checking the order took thirty seconds. The deck shoes are welted rather than cemented, so when the sole wears out a cobbler can replace it instead of me binning the whole shoe. Can't fault it.
United StatesThey give the fit in both UK and continental sizes and state which last the shoe is built on. Customer service rang me back when they said they would, at theee time they said they would. They exchanged a half size over the phone and dispatched the replacement before my return arrived. They noticed I had ordered a duplicate by mistake and emailed to check before shipping. The lining is leather rather than a synthetic that makes your feet sweat. Nothing but good things to say.
Thank you. We would rather talk someone out of the wrong product than process a return. - Josh (support)
