hmoser
AustriaRecommended to two peers already
Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. Best decision we made this year. Recommended to two peers already.
Overall rating
Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.
68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Make
Provided by Make
Make offers workflow and automation software.
- Website
- make.com
- Category
- Software & SaaS
- Replies
- 26 public replies
Reviews 97
Austriacem ö
TürkiyeBiraz hayal kırıklığı
yastık kılıfları idare eder, ama birinin dikişi eğri. Müşteri hizmeti birkaç gün sorna cevap verdi, çözüm olmadı. soonunda kullanmaya karar verdim
silvernoodle1972
BrazilChegou quebrado
a travessa de vidro veio numa caixa fina e metade estava em pedaços. Mandei foto, deppois de muita conversa enviaram outra. Ainda bem que resolveram, mas não precisava ter chegado assim
↳ Reply from Make
Sorry about the expiry date. That batch should have been pulled from sale eight weeks earlier. We have refunded you and our stock system now blocks anything within six months of expiry. — Priya, Customer Care Sophie from the shop team
RustyFalcon
NorwayHeldig valg
Mobildeksel som sitter stramt og gir god beskyttelse uten å bli tykt. Knappene er lette å trykke på.
Linda E.
United Statestoo many account manager changes
The integration took our developers 2 because two of the documented fields had been renamed. Onboarding was thorough and the training was a single session with no follow-up material. The keyword research module has occasional data gaps that resolve themselves within a day, wich undermines trust slightly. The monthly call is useful when it happens and has been rescheduled four times. Results are solid and the reporting is harder to read than it needs to be. We have asked for two changes.
↳ Reply from Make
Hey Linda, You are right about the instructions. A written version in English now ships in every box.
dizzy_frog
United StatesThe reporting dashboard lets me schedule a…
The reporting dashboard lets me schedule a report to a distribution list, wich has removed a standing job from my week. The technical audit exports clean CSV and the column names have not changed in two years of us scripting against it. Single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. Would onboard with them again tomorrow. Would onboard with them again tomorrow.
Ilaria G.
ItalyThey told us honestly that…
the training session has sensible defaults, so it was useful on day one rather than after a quarter of configuration. They told us honestly that a result wolud take two quarters, and it took two quarters.
Trevor S.
United StatesWorth the retainer
Reporting arrives on the secound working day of the month, everyyyy month, without a reminder. They refused an upsell twice becuase our volumes did not justify it. Worth the retainer!
↳ Reply from Make
Hello Trevor, This is exactly what we hoped you would say about it. Thank you.
Mairead
IrelandNo notes
The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. The strategy document was specific to us, named our actual competitors, and did not read like a template. The onboarding process caught a competitor's pricing change before our commercial team did. Reporting arrives on the second working day of the month, every month, without a reminder. Worth the retainer. No notes.
kavimcan
United Statessolid, not seamless
Service is good and the contract has a twelve-month minimum, which we felt on month two. The client portal is good but the permissions model is all or nothing, so I cannot give a contractor limited access.
↳ Reply from Make
Fair point on the sizing. We have added the measured chest and sleeve length to every product page since. Ollie and the team