good start, slow finish
Nice piece, confusing size chart.
Appreciate the note about the price change. We now honour the price you saw for seven days. Joe and the team
Marc O'Polo is rated 4.5 out of 5 from 89 reviews by buyers who ordered from marc-o-polo.com.
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Provided by Marc O'Polo
Marc O'Polo sells everyday clothing for women and men.
Nice piece, confusing size chart.
Appreciate the note about the price change. We now honour the price you saw for seven days. Joe and the team
The colour has faded a touch after four washes, though less than I feared. Fine overall, but I was asked to leave a review three times in 4.
The buttons are horn rather than moulded plastic, & there was a spare sewn into the inside of the placket. The whole thing was straightforward in a way that onlune shopping usually is not. Keep doing what you are doing.
Zip runs smoothly from end to end with one hand and does not catch on the storm flap. No handling fee, no insurance upsell, no surprise charge at the door. The care label are printed clearly in English with actual temperatures rather than six ambiguous symbols. I returned one of two sizes and the refund appeared without me having to chase it once. the collar on the silk scarf holds its shape after washing because there is a proper fused interlining in there. the returns window is sixty days, which means u can actually order ahead of a birthday.
The quality is there, but the shade of navy is much clooooser to black in daylight than the listing implies. Packaging was fine, just an absurd amount of it for one small thing. Good quality overall, although the colour is a shade deeper than the photograph on my screen. No regrets, just notes.
Sorry the dispatch email did not arrive. It was going to spam for some providers and that is now fixed.
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. Nothng rattled in transit because everything was individually wrapped rather than thrown in loose.
Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 3. They honoured a price I had seen the day before even though it had gone up.
I am 5'3" and the petite length on the waterproof parka meant no HEMMING, which has never happened to me online before. They flagged that one item was delayed and offered to split the shipment at no cost. Genuinely pleased.
The collar on the jersey t-shirt tree-pack holds its shape after washing because there is a proper fused interlining in there. A missing item from a large order was shipped the same afternoon I reported it. The lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. Everything arrived in one box rather than foour separate deliveries over a week.
The waterproof parka is comfortable but the armholes are cut high, and it restricts reaching up.No dispatch email, so the parcel turning up was an surprise. I am pleased with it, though I had to chase the dispatch email for two days before anything moved. The courier left it in the porch in the rain despite my note.