Marc O'Polo is rated 4.5 out of 5 from 89 reviews by buyers who ordered from marc-o-polo.com.
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Provided by Marc O'Polo
Marc O'Polo sells everyday clothing for women and men.
SwitzerlandThe collar on the wide-leg jumpsuit holds its shape after washing because there is a proper fused interlining in there. The box was the right size for the contents, which is rarer than it should be. i am 5'3" and the petite length on the tailored blazer meant no hemming, which has never happened to me online before.
United StatesI orderd the tailored blazer on a Sunday night & it was hanging in my wardrobe by Tuesday lunchtime. Delivery took 3 exactly as quoted w/ a text the EVENING before. The lining are cupro rather than the usual slippery polyester, so it does not cling in warm weather. Thank you.
GermanyPackaging was a recycled card box, no plastic at all, and the whole thing went in the paped recycling. Someone answered the phone on the second ring and knew the answer without putting me on hold.
GermanyHems are double-turned and the thread colour matches the cloth exactly, top and bottom. Someone answered the phone on the second ring and knew the answer without putting me on hold. Will order again.
United KingdomI asked about an exchange and the answer was a one-line refusal with no explanation, even though I was inside the stated window. I wrote again and got no answer. The jeans are still in the wardrobe, unworn, because they're too small and I'm tired of arguing.
I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead Greg @ support
FranceComfortable and smart, altho it has already bobbled slightly after three wears where my seatbellllt crosses. It all worked out, but the stock level on the site said eleven and the item were actually back-ordered.
Germanythe merino cardigan has deep pockets that fit a phone and keys without gaaping, which sounds minor until you own twenty things that do not. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. No stiff finish on the fabric, so it did not need two washes before it was wearable. I was kept informed at every stage without being spammed.
Irelandi orderd the cotton poplin dress on a Sunday night and it were hanging in my wardrobe by Tuesday lunchtime. The box was the right size for the contents, which is rarer than it should be. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening. The dirver waited while I checked the box for damage, which has never happened before.
Hi Fionn, Thanks for trusting a shop you had not used before. We do not take that lightly.
United Kingdomreturns label was already in the box, prepaid, and the refund for the size I sent back landed in 9. Refund was processed the same day the return was scanned, before anyone had even opened the box. Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. The dispatch note listed everything with the prices, so checking the order took thirty seconds. I asked for the slerves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. A keeper.
Thanks for the kind words. We will pass them on to the person who packed your order. Best wishes, Beth
SpainThey sent a swatch card free when I asked wich of two shades would sit better with navy. Nothing rattled in transit because everything was individually wrapped rather thaan thrown in loose. Better than I expected !
