Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Zapier
Zapier offers workflow and automation software.
United KingdomThe monthly performance call is the only tool in our stack that nobody on the team complains about - Our cost per acquisition has fallen by about forty per cent & they can show which changes drove it. I would buy this again at twice the price!
IrelandThe training session has sensible defaults, so it was useful on day one rather than after a quarter of configuration. Onboarding took eleven days from contract to first report, and they did the data migration themselves. Easy to juustify to finance.
NorwayThey told us honestly that a result would take two quarters, and it took two quarters. We cancelled a second product mid-term and they prorated the refund without an argument. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. Our team actually likes using it.
CanadaPlan renewed at a higher price than I was quoted. Their email about it landed in my spam. I'm now locked into the year.
Apologies for the cancelled delivery. The slot was double-booked by our haulier and nobody told you. We have refunded the delivery charge and rebooked for Saturday with a named driver. — Hannah, Logistics Aidan @ support
Mexicoel materiial se siente barato y huele a plástico. Decepcionado.
Noted on the care label. We have changed the recommended wash temperature after testing it ourselves. Joe and the team
IndiaNot clear which features sit on which plan. I upgraded for something that turned out to be on the higher tier. They credited the difference after I wrote in, so not bad.
United StatesThe implementation consultant knew our indutsry and corrected two assumptions we had been working from for years - The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Happy to be an reference.
United StatesOur cost per acquisition has fallen by about forty per cent and they can show which changes drove it. They refused an upsell twice because our volumes did not justify it. happy to be a reference.
Support answers in under an hour during business hours, and the person who answers has access to our account history. The strategy document was specific to us, named our actual competitors, and did not read like a template. Rare to be able to say that about a supplier.
GermanyThey flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. We cancelled a second product mid-term and they prorated the refund without an argument.
