Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Zapier
Zapier offers workflow and automation software.
IndiaSupport aswers in under an hour during bhsiness hours, and the person who answers has access to our account history. The billing portal handles our six markets in one view with language and currency correct in each.
NetherlandsThe implementation consultant knew our industry and corrected two assumptions we had been working from for years. The client portal has an audit log, so I can see who changed a setting and when. Renewed without hesitation
AustraliaBilling is a single invoice with the line items matching the contract, which sounds trivial and is not. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it.
United StatesOur client list partially disappeared after an update. They restored most of it, but not the notes. We had to rebuild by hand, which cost a week of work. Nobody apologised properly, just a template enail about maintenance
You are right and I am sorry. Telling you to claim from the courier was wrong, both as service and as law. We have refunded in full and retrained the team on who carries that risk. — Priya, Customer Care The team
United KingdomCancel link hidden in an submenu and the export took days to arrive. Product mediocre anyway.
Thanks Archie! I am sorry about the duplicate charge. Our payment provider was retrying failed authorisations and double-capturing. It is fixed and your second charge was reversed on Tuesday. — Alex, Finance Warmly, Anna
AustraliaOnboarding took eleven days from contract to first report, and they did the data migration themselves Our account manager has been the same person for two years and knows our business properly.
MalaysiaThe campaign strategy document handles our six markets in one view with language & currency correct in each. The implementation consultant knew our industry, and corrected two assumptions we had been working from for years. Worth the retainer.
SwedenPlädet är riktigt mysigt, varken pillande eller svettigt. Min äldre mamma fick det i födelsedagspresent och använder det varje kväll i sofafn.
United StatesThey refused an upsell twice because our volumes did not justify it. They ran a training session for our content team and sent the recording and a written summary afterwards. Genuinely a partner.
AustriaWe cancelled a second product mid-term and they prorated the refund without an argument. We moved three thousand URLs and lost four per cent of traffic for 7 before it recovered above where it started. We have expanded the contract.
