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Zapier reviews

4.3 · 90 verified reviews Software & SaaS zapier.com

Overall rating

Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.

59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Zapier

Provided by Zapier

Zapier offers workflow and automation software.

Website
zapier.com
Category
Software & SaaS
Replies
19 public replies

Reviews 90

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Showing 11–20 of 90
renata_araujo
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Gostei

Chegou em três dias, só a etiqueta da caixa estava amassada.

↳ Reply from Zapier

That loose button should not have left us. We have added a final check on fastenings and you should have a spare set in the post. Warmly, Greg

Olivia C.
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The onboarding process gives me the one number…

The onboarding process gives me the one number my board asks about without me having to build a slide. We cancelled a second product mid-term and they prorated the refund without an argument. When their platform had an outage they posted a status update within minutes and a full write-up in 8.

xXVukikdisXx
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Long may it continue

Support answers in under an hour during business hours, and the person who answers has access to our account history. They have added features in response to our requests twice, and told us no, with a reason, three times. Long may it continue.

↳ Reply from Zapier

Glad the sizing worked out first time. That is the part we work hardest on. Regards, Sam

Weronika Zieliński
Poland Poland
Review provided after order fulfillment

Service is good and the contract has a…

Service is good and the contract has a twelve-month minimum, which we felt on month two. The campaign strategy document does what we need, although building a custom view takes more clicks than it should. The client portal has occasional data gaps that resolve themselves within a day, which undermines trust slightly. The integration took our developers 6 because two of the documented fields had been renamed. Still the best option we found.

Rob_D
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

neutral

It does what I need. Reminders sometimes arrive late.

↳ Reply from Zapier

Sorry the dispatch email did not arrive. It was going to spam for some providers and that is now fixed. - Sophie (support)

degel
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We are seeing results, though it took five…

We are seeing results, tho it took five months rather than the three indicated!!

↳ Reply from Zapier

Thank you for noting the pilling. We have moved that line to a longer staple yarn. Sam

calnu52
Spain SpainVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

it works, mostly

Calendar integration stopped woooorking after an update and took a week to be fixed. since then fine .

poojasharma76
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The API handles our six markets in one view…

The API handles our six markets in one view with language and currency correct in each. The audit found eleven issues,ranked by impact with effort estimates, and our developers could act on it directly. The billing portal is the only tool in our stack that nobody on the team complains about. Our team actually likes using it.

birgit w
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The implementation consultant knew our…

They ran a training session for our content team and sent the recording and a written summary afterwards. The implementation cosnultant knew our industry and corrected two assumptions we had been working from for years.

elias-braun
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Our team actually likes using it

Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Our organic revenue is up by a third over nine months and I can trace wich pages did it. Our team actually likes using it.